The Parking Attendants are our first impressions crew. Parking can be a stressful experience for people arriving at a new location. Your job is to make the parking experience easy, inviting and stress-free!
You will be the first to meet and greet every guest that arrives at Legacy Hill Farm (LHF) with a big smile and wave. You will warmly welcome the event guests and direct them to their parking space. You will work alongside other Parking Attendants to make sure the parking process flows safely and smoothly.
Shifts are seasonal (April-November). They are typically 2-5 hours on Thursdays-Sundays when events are scheduled. You’ll be on rotation with other Parking Attendants, and you should be able to work 5-25 hours per week.
Work as a team with the Parking Attendants to keep the parking process smooth and efficient
Warmly and sincerely greet every guest as they arrive
Clearly and safely direct guests to their parking spaces
Jog/run in parking lot as needed to maintain efficient parking and ensure each guest is greeted
Anticipate guests needs and potential questions in advance and look for opportunities to surprise and exceed their expectations of service
Kindly direct guests toward the venue areas of interest
Ask guests if they have any questions and provide them with helpful information or advice for enjoying their time at LHF -- if needed, connect them to the appropriate LHF team member
Be professional in all interactions with LHF team, guests, and vendors
Attend and participate in your assigned LHF team meetings and events
Communicate with your supervisor in advance about your schedule and time-off requests; In case of emergencies or sick days, contact your supervisor immediately and coordinate a coworker substitute to cover your event as needed
Embrace and model the LHF values
Exercise discretion at all times
Other duties as assigned
General knowledge and experience with parking attendant responsibilities and customer service
Preferred: 1+ yrs work experience in service industry (parking, restaurant, retail, etc.)
Be highly personable and demonstrate a guest-first service approach to interactions with people
Enjoy working outside
Able to stand, walk, jog/run (as needed) for 2-5 hour shift
Be a self-starter and solution-oriented
Be a collaborative team-player
Be positive and confident
Must maintain a professional appearance and follow the LHF attire guidelines
Must be on time
Must have reliable transportation
Able to lift up to 35 lbs.
Must be able to work seasonally from April-November
Must have availability to work a combination or specific category of: weekdays, weekends, evenings, late nights, and/or some holidays
Hours are dependent on events scheduled and what’s needed; Shifts range from 2-5 hours
Legacy Hill Farm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Legacy Hill Farm complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Legacy Hill Farm expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Legacy Hill Farm’s employees to perform their job duties may result in discipline up to and including discharge.