Parking Attendant

Job Description

 

The Parking Attendants are our first impressions crew. Parking can be a stressful experience for people arriving at a new location. Your job is to make the parking experience easy, inviting and stress-free!

 

You will be the first to meet and greet every guest that arrives at Legacy Hill Farm (LHF) with a big smile and wave.  You will warmly welcome the event guests and direct them to their parking space. You will work alongside other Parking Attendants to make sure the parking process flows safely and smoothly.

 

Shifts are seasonal (April-November).  They are typically 2-5 hours on Thursdays-Sundays when events are scheduled. You’ll be on rotation with other Parking Attendants, and you should be able to work 5-25 hours per week.

 

Responsibilities

  • Work as a team with the Parking Attendants to keep the parking process smooth and efficient

  • Warmly and sincerely greet every guest as they arrive

  • Clearly and safely direct guests to their parking spaces

  • Jog/run in parking lot as needed to maintain efficient parking and ensure each guest is greeted

  • Anticipate guests needs and potential questions in advance and look for opportunities to surprise and exceed their expectations of service

  • Kindly direct guests toward the venue areas of interest

  • Ask guests if they have any questions and provide them with helpful information or advice for enjoying their time at LHF --  if needed, connect them to the appropriate LHF team member

  • Be professional in all interactions with LHF team, guests, and vendors

  • Attend and participate in your assigned LHF team meetings and events

  • Communicate with your supervisor in advance about your schedule and time-off requests; In case of emergencies or sick days, contact your supervisor immediately and coordinate a coworker substitute to cover your event as needed

  • Embrace and model the LHF values

  • Exercise discretion at all times

  • Other duties as assigned

 

Minimum Qualifications

  • General knowledge and experience with parking attendant responsibilities and customer service

  • Preferred: 1+ yrs work experience in service industry (parking, restaurant, retail, etc.)

  • Be highly personable and demonstrate a guest-first service approach to interactions with people

  • Enjoy working outside

  • Able to stand, walk, jog/run (as needed) for 2-5 hour shift

  • Be a self-starter and solution-oriented

  • Be a collaborative team-player

  • Be positive and confident

  • Must maintain a professional appearance and follow the LHF attire guidelines

  • Must be on time

  • Must have reliable transportation

  • Able to lift up to 35 lbs.

  • Must be able to work seasonally from April-November

  • Must have availability to work a combination or specific category of: weekdays, weekends, evenings, late nights, and/or some holidays

  • Hours are dependent on events scheduled and what’s needed; Shifts range from 2-5 hours

 

Legacy Hill Farm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Legacy Hill Farm  complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Legacy Hill Farm  expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Legacy Hill Farm’s employees to perform their job duties may result in discipline up to and including discharge.